Refund policy

• We do not refund an order due to change of mind. If you are not satisfied by your product purchase, please email sales@mygreens.co.nz with photos and descriptions.
  
• If accepted, all refunds will be made via the eftpos terminal in store, or if purchased online, returned to the card of which the purchase was made within ten business days.
• Returned items are at the expense of the purchaser, either by courier, freight or dropped to our warehouse. 

Please Note:

• No refund or returns will be made for any product order that is incorrect due to error by the customer.
• If your tower arrives faulty, please supply images and details and we will arrange replacement part if we see fit.
• My Greens reserves the right to change our shipping, delivery, returns and error policies at any time. Please check these shipping, delivery & returns policies regularly, to stay up to date with any changes that may occur.